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KL
Kabelo L

1 reviews | Active since Feb 2012

26 Feb 2021, 09:58

Makro ****gery

I placed an order online on 4 Feb 2021. To this day I have not received my goods. They were happy to take my money immediately. I have received no call to explain the delay. I have called them twice and every time they say I will be contacted within 24 hours with feedback. At least return my money. I feel ****** by ****s.

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Makro
Makro's replyOfficial
26 Feb 2021, 10:12
Good day Kabelo,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team 

Best regards,

Makro
Makro's reply26 Feb 2021, 10:12
Official
Good day Kabelo,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team 

Best regards,

See how this business has been performing on Hellopeter
Makro
1.2

3,095 reviews in the last 12 months

Avg reply time22h 8m
Industry rank#84
TrustIndex2.3

28,348 total reviews on Hellopeter

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