Makro This is your Fault FIX It!

I'm fuming Makro and it's your Fault. FIX IT!

MAKRO..... - You sent me the INCORRECT ITEM.

YOU COLLECTED THE INCORRECT ITEM.

YOU FAILED TO SEND CORRECT ITEM.

NO COMMUNICATION FROM YOU IN RE Collection of incorrect item OR DELIVERY of actual purchased item. THIS IS NIT A Repair, why couldn't you send the correct item when you collected the incorrect item?

WHY AM I SUPPOSE TO DO YOUR CUSTOMER SERVICE FOR YOU?

I AM YOUR CLIENT. YET I'M HAVING TO CONTACT YOU CONTINUOUSLY TO GET THE MATTER RESOLVED.

YOUR CUSTOMER SERVICE LEAVES MUCH TO BE DESIRED AND SO TO DOES YOUR ONLINE RETURN OPTIONS THAT DOESN'T PROVIDE A SELECTION GOR I CORRECT ITEM RECEIVED.

1. I WANT TO KNOW WHERE MY PURCHASED PRODUCT IS. 2. WHEN I'LL BE GETTING IT. 3. YOUR AFTER SALE SERVICE IS NON EXISTENT. 4. SORRY DOES NOT EXCUSE YOUR SILENCE AND INABILITY TO COMMUNICATE.

I EXPECT A MANAGER TO GET IN TOUCH WITH ME ASAP TO FIX THIS.

Very upset client, beyond disgruntled and disgusted. In all my years I've never done this to a client. It's Unacceptable!