Makro, theif of the modern era.

Item: Makro
Rating: 1
Author: Viaan V

I placed an order on the 15th of April (MAK***) of which Makro lost track of their own order. I cancelled the order and requested a refund on the 30th of April. Several calls and threats later, here we are on the 2nd of June and I'm still struggling, even though I am now dealing with the store directly. How is businesses like this allowed to trade? This is theft.

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Replies (1)

Makro's replyOfficial

02 Jun 2020, 18:41

Good day Viaan,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 72 working hours.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply02 Jun 2020, 18:41

Official