Makro the worst Service in a time of need for the country

I Placed an order on the 30th April online for food Items all was in Stock the Day i placed my order, i have called twice a week with no Answer then i get called via the makro Bloemfontein store they are packing my order and i will get it on the 18th May, but still today nothing no reply to my email you just dont get back to a person on facebook or email or phone, in a Time where you cant mess around you do this and seem like to the whole country but you are mmore than happy to take my money so its been more than 26 days already for my order, at this stage it would of been better to go out and risk to get Covid 19 in the line at your stores than this as i person would die before we get our order