Makro the worst Online retailer ever with pathetic Customer Service.

Order MAK*** accepted by Makro on 28/12/2020 and paid in full for a Printer and Cartridge . The printer invoiced but no sign of the cartridge or the balance of R296.41 from the amount paid which has been effectively "******" by Makro! The outstanding cartridge does not even show as outstanding. Three (3) Emails to Makro Customer Care, which is a joke as is Makro's Customer Call Center , not even acknowledge let alone answered! Further DSV who is suppose to deliver the Printer has been sitting on the item from the 29/12/2020 when delivery was to take place in 1-3 days and their website status not updated. Makro is the most pathetic Online retailer inadequately staffed by ***********, useless and inefficient individuals. Covid-19 is not an excuse for bad service Makro!