ST
Shawn T
1 reviews | Active since Apr 2021
02 May 2021, 13:17
Makro the ***** among US
On Hello Peter Makro send a generic mail to the customers with no resolution. This company is ***** and I cannot understand how such a company can still be operating within South Africa. Worst customer experience I ever had. I did not get any resolution from them. I now went to Consumer Protector. Please people, or customers be aware of THE ***** AMONG US. They are ripping people off and they need to be stopped. I just read a couple of reviews and my customer experience is not unique. BE AWARE OF THIS GOLIATH who is *****ing from us and do not have any regard for South African Consumer Law.
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Replies (1)Makro's replyOfficial
02 May 2021, 15:18Good day Shawn,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have contacted the relevant departmental management with regards to this matter and as soon as feedback is received, we will contact you.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have contacted the relevant departmental management with regards to this matter and as soon as feedback is received, we will contact you.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards,
Makro Hellopeter Team
Makro's reply02 May 2021, 15:18
Official
Good day Shawn,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have contacted the relevant departmental management with regards to this matter and as soon as feedback is received, we will contact you.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we have contacted the relevant departmental management with regards to this matter and as soon as feedback is received, we will contact you.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind Regards,
Makro Hellopeter Team
