nP
natale P
1 reviews | Active since Mar 2012
18 Oct 2025, 11:05
Makro the **** store
Bought a bycicle last week Thursday, was supposed to get my delivery on Wednesday. Makro NEVER reached out to me. Was one the phone since Wednesday every day and was put on hold for longggg periods of time. Got an sms today to say that my order has been cancelled. Item was in stock online ever since and there is no communication or explination.
Helpful (0)
Replies (5)0
Replies (5)
Makro's replyOfficial
19 Oct 2025, 12:56Hi natale,
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply19 Oct 2025, 12:56
Official
Hi natale,
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
We apologize for the delay of your delivery.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
Best regards,
nP
natale P's updateReviewer Update
19 Oct 2025, 14:31Why do you respond privately? Allow the people to see what you are about. You never had the decency to apologise for anything, but now you want to apologise.
I want to know what happened with my order as I am going to take you to the ombud.
#OD***
I want to know what happened with my order as I am going to take you to the ombud.
#OD***
nP
natale P's update19 Oct 2025, 14:31
Reviewer Update
Why do you respond privately? Allow the people to see what you are about. You never had the decency to apologise for anything, but now you want to apologise.
I want to know what happened with my order as I am going to take you to the ombud.
#OD***
I want to know what happened with my order as I am going to take you to the ombud.
#OD***
Makro's replyOfficial
20 Oct 2025, 12:27Hi Natale,
The supplier did not have the stock of the item you ordered.
Refund was processed.
The supplier did not have the stock of the item you ordered.
Refund was processed.
Best regards,
Makro's reply20 Oct 2025, 12:27
Official
Hi Natale,
The supplier did not have the stock of the item you ordered.
Refund was processed.
The supplier did not have the stock of the item you ordered.
Refund was processed.
Best regards,
nP
natale P's updateReviewer Update
20 Oct 2025, 12:55How can there not be stock when the item is still available since???????????
Let's see what the Ombud says.
Let's see what the Ombud says.
nP
natale P's update20 Oct 2025, 12:55
Reviewer Update
How can there not be stock when the item is still available since???????????
Let's see what the Ombud says.
Let's see what the Ombud says.
Makro's replyOfficial
20 Oct 2025, 14:00Hi natale,
We will request for the supplier team to look into the product availiabilty online since it is out of stock.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
We will request for the supplier team to look into the product availiabilty online since it is out of stock.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,
Makro's reply20 Oct 2025, 14:00
Official
Hi natale,
We will request for the supplier team to look into the product availiabilty online since it is out of stock.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
We will request for the supplier team to look into the product availiabilty online since it is out of stock.
We sincerely apologize for the inconvenience that we have caused you.
Regards,
Makro Social Media Team.
Best regards,