Makro, the fridge and the cold shoulder.

I bought a fridge on the 26th of March, today is the 2nd of April and still no delivery. The call center . . . . . . well lets just say it's a trying experience. There has been no supervisors or managers at the call center since Thursday last week and there is no escalation process. Not a single call back, complaints and queries just evaporate into the void. Delivery was indicated for Friday and that is why I bought the fridge.