DC
Donovan C
1 reviews | Active since Sept 2015
20 May 2019, 12:13
Makro terrible sevice
Bought a kettle from makro. Kettle became faulty. Took to makro booked it for repair. Says takes 21 days. Got a call saying kettle fixed and working come collect. Picked up took home. Kettle is exactly the same. People at makro dont know what to tell me... all they say is we have to book it again. Another month of waiting. Pathetic product and service
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Makro's replyOfficial
20 May 2019, 12:33 Good day Donavan
Thank you for writing to us.
We are sorry for the service you received from our Pietermaritzburg store.
We are committed to you having an exceptional shopping experience and it is disappointing to hear that this hasn't been the case.
We are looking into this and will be in touch with you.
Regards
Hellopeter Team
Thank you for writing to us.
We are sorry for the service you received from our Pietermaritzburg store.
We are committed to you having an exceptional shopping experience and it is disappointing to hear that this hasn't been the case.
We are looking into this and will be in touch with you.
Regards
Hellopeter Team
Makro's reply20 May 2019, 12:33
Official
Good day Donavan
Thank you for writing to us.
We are sorry for the service you received from our Pietermaritzburg store.
We are committed to you having an exceptional shopping experience and it is disappointing to hear that this hasn't been the case.
We are looking into this and will be in touch with you.
Regards
Hellopeter Team
Thank you for writing to us.
We are sorry for the service you received from our Pietermaritzburg store.
We are committed to you having an exceptional shopping experience and it is disappointing to hear that this hasn't been the case.
We are looking into this and will be in touch with you.
Regards
Hellopeter Team