Makro Terrible Service Centre Response Time

Ref Num ***

I logged a fault on a TV that I purchased from Makro, i called on the 7th November and was told that someone will be sent out to check the fault in 2 to 3 working days. It is now the 5th day the 11th November and still no luck. This Tv was purchased for my parents who are pensioners and they have been left without a TV for the whole week.

This is pathetic after sales service from Makro. I called twice after that and waited on hold for minutes while speaking to the consultant.

I certainly will think twice about purchasing any appliances from Makro!

This needs to be resolved ASAP.