1 reviews | Active since Oct 2015
MAKRO TERRIBLE SERVICE, AS ALWAYS!!!!!!!!!!!!!
Yesterday i tried to purchase a dishwasher online that was on promotion, but was giving me technical error upon processing payment & yes there was more than enough funds in my account, i called the call centre they said i must try again later, which i did but gave me the same error, so i tried again this morning but now there were only 3 packs of the tablets available & not 4 as per promotion, again i called the customer care but was of no help they did escalate the matter reference number 919005 & i did tell them that the promo ends today so i need to order this today, now when i tried again to make the purchase online there is no stock. THIS IS THE SECOND TIME I HAVE HAD A PROBLEM WITH MAKRO!!!!!!!!! I WOULD RATHER PURCHASE FROM GAME OR HIRSCHS & NOT MAKRO WHO DOESN'T CARE ABOUT LOSING OUT ON R8500 AS I WAS GOING TO PURHCASE A CELLPHONE AS WELL!!!!!!!
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
