RC
Ridwana C

1 reviews | Active since Oct 2018

04 Nov 2023, 15:16

MAKRO Terrible Customer Service Very Disappointed

I placed an order for groceries on the 26th of October. Makro says 2 to 5 working days delivery. It's past that now, still no communication from Makro. They told me they would escalate it on Thursday, still no communication. I paid for the groceries and now I am having to spend extra money on those items because Makro will not tell me when my order will be delivered. This is terrible customer service. 😑

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Replies (1)
RC
Ridwana C's update06 Nov 2023, 11:01
Reviewer Update
Dear Makro

Still no feedback received? I need my order delivered today. I need feedback urgently. Everyone is escalating and following up but there is no feedback as to when my order will be delivered. Just call Makro Crown Mines and ask them to deliver my order. How can it take so long for groceries to be delivered.