Makro terrible customer service
I order on 17 April some goods if the total of 2800 rands and the online order got duplicated so was charge 2 times. Is 29 of may and never received second order and Makro have not refund or give any concrete feed back in when my money will be refund. They don’t reply emails, have no customer care advising on any progress I find this abusive to the customer.
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Replies (2)0
Replies (2)'s updateReviewer Update
29 May 2023, 12:42I was call from Hello Peter to send 1 proof of payment of orders but I can’t find where to send so see any email to attach this information
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's update29 May 2023, 12:42
Reviewer Update
I was call from Hello Peter to send 1 proof of payment of orders but I can’t find where to send so see any email to attach this information
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's updateReviewer Update
31 May 2023, 07:59Good morning I have received a private reply and nothing has been done even you are apologising for the matter, I got charge yesterday the last amount of my payflex instalment for a total of 2867.00 for something that no one send to us, and makro has not had the formality to fallo up. This order was duplicated 17 OF APRIL is not acceptable
No email answers please do something about it don’t just apologise
No email answers please do something about it don’t just apologise
's update31 May 2023, 07:59
Reviewer Update
Good morning I have received a private reply and nothing has been done even you are apologising for the matter, I got charge yesterday the last amount of my payflex instalment for a total of 2867.00 for something that no one send to us, and makro has not had the formality to fallo up. This order was duplicated 17 OF APRIL is not acceptable
No email answers please do something about it don’t just apologise
No email answers please do something about it don’t just apologise