Makro **** systems and slow staff.

Very bad service. Today is the 4th time that I get to the till just to be told to go see the reception. at reception they say I never gave my Id or address when I registered the card. this is a downright lie as I had to do this three times in the past with the same ****py excuse. Eventually after standing like an idiot at the till point for 10 minutes while they try to resolve their issue I get told that they now need to issue me with a new card. I told them to leave it as I will go to Pick 'n Pay and the reception lady actually said and I quote 'OK', unquote. I went and spent my money at Spar and I was very happy. Makro management...if you are reading this and actually really give a s$^%%#t. You need to make a plan regarding your **** systems and customer service. If this is the nonsense that I need to go through every time when I make a purchase the least you can do is offer me a cup of coffee and a ****in while I wait for your staff to navigate past the ****ty system that you run. Oh wait....I will be using Checkers, Pick 'n Pay and Spar from now on...Yes you are right, you do have competitors out there that does give better service even if you do believe you are all that and have the right to hold your customers to rand some over a card. PS: this is not the first time I complain about Centurion Makro.