Makro SUCKS

MAK280453 - Why does Makro keep hiring useless customer service agents?!? I ordered a Trojan bike for my parents to be delivered in the North West province but I have since been getting phone calls and messages that the bike is being delivered in the Western Cape.

I called the customer services contact number and spoke to a clueless agent by the name of Karabo. She was busy telling me what "she thinks" and I eventually asked to speak to someone who can give me facts instead of thoughts. The little ***** had me holding for more than 15 minutes as if i was calling with her mother's airtime!!! I eventually hanged up, and called again and spoke to ANOTHER AGENT who had me holding longer than i should have been AGAIN.

I called for the third time, this time to cancel the order. Hear me and hear me well! I will NEVER set foot in a Makro store EVER AGAIN! You have lost a very good customer.. To think I spent more than R10k on alcohol when I was setting up my home bar makes me want to vomit.. I should have spent that money on a store that values its customers.