1 reviews | Active since Apr 2019
Makro Strydom Park
Went to purchase Goods at Makro Strydom Park on Tuesday to take advantage of the Pensioners Discount and what a disappointment it was. No discount received. The Managers that tried to address my query was so disgusting that it was enough to make me puke. They had a bad attitude and gave me excuse after excuse. No one could explain as to why the Discount was not app****. One set of goods were priced above the marked price which they changed and the excuse of why I did not get the discount was that if there is a price adjustment made I was not entitled to the discount. Then when I inquired about the bulk purchase of the other tinned Products they said that these were not included. So were all the other items purchased. I gave up on the excuses and walked out. Makro really need to train the Managers and to instruct them to get the chip off their shoulders. This is the last time I will ever visit this store again.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
