MAKRO STRUBENSVALLEY USELSS

I am trying to contact MAKRO STRUBENSVALLEY ROODEPOORT BRANCH BUT THEY DO NOT ANSWER THEIR PHONE LINES, THE CALL IS AUTOMATED AND YOU GET ASKED IF YOU WISH TO SPEAK TO AN OPERATOR BUT IT JUST RINGS, AND RINGS, AND RINGS AND RINGS AND RINGS AND RINGS AND THIS HAS BEEN GOING ON FOR MONTHS NOW. MAKRO STRUBENSVALLEY HAS TO THE WORST MAKRO BRANCH I HAVE EVER COME ACROSS. IVE TRIED CONTACTING THEIR NATIONAL CALL CENTRE LINE AND ALL I GET IS, "SORRY FOR THE INCONVENIENCE, SOMEONE WILL CONTACT YOU". IM STILL WAITING!!!!!!!! PATHETIC!!!