MAKRO STRUBENSVALLEY - DISGUSTING

Makro Strubensvalley - I have been a shopper for years and every month I go only to be disappointed further. Your staff is so loud when have their group conversations but nobody to assist when customers need help. We also found that we took a bottle of coldrink - iron brew and found it had been opened and half the bottle had been drunk. I have to point out that this is not the first occurrence of this nature. This is actually disgusting . Your staff refill the shelves but without trying to make as little mess as possible, they leave the empty boxes all over the lanes on trolleys and we have to go around, wait or sometimes just leave the item because they refuse to move aside for customers to take the items.

Queues are endless - we go from one end of the store to the other end and then you have to walk down on the other side again. A gap in the long walk to freedom would be nice. Instead of a whole lot of staff standing trying to indicate where the customers should go to pay. It is disgusting the way we are being directed like a lot of sheep. Has any of your floor managers witnessed the scenes. You then arrive at the till and there are no packers. Customers has to pack the goods out of the trolley and then pack it either into packets or back into the trolley. Some of the tills have packers but some does not have packers and yet there are an endless number of staff stand around doing nothing apart from having screaming conversations and laughing at customers. As you leave the store, you have this bombardment of people trying to push your trolley. They virtually try and take the trolley from one