Makro Strubens Valley - Worst Customer Service!

Makro Strubens Valley Firstly the sales person leaves us with a pen and paper for the purchase made, says complete all these sections and disappears. Next moment some random sales person shows up and asks if the other guy explained the extended warranty to us to which we responded with "no" and then he blabbers a load of stuff and we take the extended warranty. Then another person comes offering us "special" "extra care" delivery for an additional amount and at that point we were already so irritated with the service we received. I would expect of them to handle our delivery with care in the first place. Arranged for delivery today. We made the necessary arrangements to receive delivery today only to get a message to say delivery is arranged for tomorrow between 08h00 and 19h00. My husband and I both logged calls via the call center to get them to deliver our item today because trying to speak to someone at the Strubens Valley store, is a challenge on it's own. Either they never answer the phone or when they do answer, you get put on hold and they forget about the call. This store has the worst customer service ever and I doubt that we will be purchasing any appliance from them anytime soon. Bad, bad service!!!