Makro Strubens valley, no gym supplements for the lockdown!!

Item: Makro
Rating: 1
Author: Walter J

I am currently at the Strubens valley branch and I have just been told that you don't sell any protein supplements..

I actually bought from the store 2 weeks ago but the manager does not feel like getting the stock I need from the top shelf. For some reason the flavor I like is always on the top shelf where I need a ladder to reach.

I am very disappointed with makro but I will go somewhere else to find my essentials.

The "manager" on duty name is Remember. I have never been spoken to with so much disrespect.

Helpful (0)

Replies (1)

Makro's replyOfficial

30 Apr 2020, 08:37

Good day Walter,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management from our Strubens Valley branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply30 Apr 2020, 08:37

Official