1 reviews | Active since Sept 2016

18 Jul 2017, 10:44

Makro Strubens Valley DISGUSTING SERVICE!

<p>I'm responding to Mbali Makhanya... Makro complaint. You "understand" wrong.! NO ONE HAS CONTACTED ME FROM MAKRO STRUBENS VALLEY STORE SO NO THE ISSUE IS NOT RESOLVED...??????</p>

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Replies (1)
Makro
Makro's reply19 Jul 2017, 09:19
Official

Thank you for taking time to raise dissatisfaction and accept our sincere apologies for delayed response.

Your complaint has been escalated to our Executive Management and the General Manager of the store.We sincerely like to apologize all for the inconvenience caused and the manner on which you were treated, this is certainly not the culture or behavior that we condone in all our stores.Our Admin Exec manager and Front-end manger Justice Zondo are currently investigating the matter and will revert back to you the soonest.

Kindly provide us with your Makro card number so that we can speed up the process.

Once more please accept our sincere apologies.

Regards

Mbali Makhanya