JB
John B

1 reviews | Active since Aug 2017

16 Apr 2018, 09:37

Makro Strubens Valley Customer Care SUCK

These people and their customer care operators. I called now probably 4 times, hold on average of 4 - 6 minutes, listen to that darn voice that tell you "stuck in traffic? Makro online (which is also useless since the stock levels are not updated)" - and in the 2 times that someone probably pick up they put the phone down on you?

Makro should REALLY revise their customer service. I know you are in South Africa and in Africa where **** service is the norm - but even Uganda Game answer their telephones so you are not that special.

0
Replies (2)
Makro
Makro's reply18 Apr 2018, 07:54
Official

Thank you for your complaint . For further assistance .Please provide us with the following details.

Your contact details

Makro card number

Which Branch is responsible for your complaint

Regards

Mbali Makhanya

JB
John B's update09 May 2018, 13:43
Reviewer Update
It seems you only respond to headlines dude!! Do your job properly and most of your questions are answered already.