CS
Christo S
1 reviews | Active since Feb 2018
11 Mar 2021, 10:33
Makro stores
I ordered study books for homeschooling from MAKRO. The books were supposed to be delivered between 7-10 working days. It has been a months now !!! I keep on calling the call center and sending e-mails every day. No response at all. I even called the head office for assistance, also no luck. NEVER ORDER SOMETHING FROM MAKRO ON-LINE
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Replies (2)
Makro's replyOfficial
11 Mar 2021, 11:36Good day Christo,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact the management of our suppliers regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact the management of our suppliers regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Best regards,
Makro's reply11 Mar 2021, 11:36
Official
Good day Christo,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact the management of our suppliers regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact the management of our suppliers regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24 - 48 hours.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards,
Makro Hellopeter Team
Best regards,
CS
Christo S's updateReviewer Update
11 Mar 2021, 11:47My order number is MAK ***. Thank you
CS
Christo S's update11 Mar 2021, 11:47
Reviewer Update
My order number is MAK ***. Thank you