MAKRO STORE REEKS OF PURE INCOMPETENCE

If I could give you no Star I would. Your staff are totally *********** and unhelpful. Firstly it took over an hour for them to sort out my fridge purchase yesterday and finally when it was done I was told they would deliver the new fridge and collect the old faulty. Do you *********** staff not collect the fridge but somehow it doesn't click to any of them to deliver the new one. Now I must sit with food that might spoil all because of your incompetence????? And then I call the store and they are still mot helpful as mo one picks up their phones and they make this my problem. What kind of Mickey Mouse operation are you really running????? I am thoroughly disappointed in the service that you guys have provided. You all need a refresher course on customer service and I am happy to give it to you guys for free as this is pure INCOMPETENCE and UNPROFESSIONAL. I intend to log this whatever customer ombudsman you guys are accountable to as you a horrible. I must buy groceries again simply because your guys are asleep at the wheel and working like lids at day care (even they could do a better job to be fair). MAKRO is truly PATHETIC AND USELESS.