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moipone X
1 reviews | Active since Jul 2023
21 Jul 2023, 09:03
Makro store and refund
Makro i dont know they have a problem of refunding people or what, i am still awaiting my refund since 28 June 2023 I have not heard any communication whether there is a delay or what, tried to communicate with them but they dont get back to me, and i also see post about customers having the same problem
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Makro's replyOfficial
22 Jul 2023, 12:17Good day Moipone,
It has come to our attention that a refund is due to you.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
It has come to our attention that a refund is due to you.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply22 Jul 2023, 12:17
Official
Good day Moipone,
It has come to our attention that a refund is due to you.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
It has come to our attention that a refund is due to you.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,