Makro still trying to avoid taking responsibility by ignoring my complaint after 2 weeks with no further communication

So It's been 2 weeks since I put a review up for the pathetic service Makro has given in sorting out the issue of selling me the incorrect fridge with the promise of the Samsung buy and get promotion. It truly does seems as if they are just waiting for me to give up and forget that because of them I bought a fridge I was not going to buy until they sold it to me on the basis of receiving vouchers, which made the fridge a great deal and that is why I bought it.

Since Makro does not want to deal with the situation, it seem the only option I have is to take it to the National Consumer Commission on the basis of having the right to fair and responsible marketing and honest dealings.

I'm guessing it may take time but at least it will force Makro to address the issue that has been going to since the end of last year.