AvJ
André van Jaarsveldt

1 reviews | Active since May 2016

07 Dec 2017, 16:26

Makro still selling "discontinued" items.

On the 29th I ordered an Samsung Galaxy Tab A from Makro's website. I started I should receive the product 2 - 5 working days after the order. When I called 3 days ago, the lady told me to call back after the 5 days. Today I still having received confirmation from Makro. I called Capegate and spoke to a Patrick. He first said they are waiting for stock, but then said the product is discontinued. But meanwhile Makro still sell the product on their website????!!!! Makro this is completely UNACCEPTABLE. I sold my old tablet this past weekend because I bought a new one from you, just to hear that you no longer stock it. How many other customers do you still sell the product to? I will never buy from Makro online again.

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Replies (1)
Makro
Makro's reply08 Dec 2017, 10:25
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya