TG
TERSIUS G
1 reviews | Active since Oct 2021
21 Oct 2021, 00:42
Makro still not responding!!!!
A couple of days ago I reported on some wrong items delivered to me by Makro!! It was not long before I received a reply. They were very sorry and promised that the matter would be looked into and solved immediately. I AM STILL WAITING!!
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Makro's replyOfficial
21 Oct 2021, 09:50Good day Tersius,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Best regards,
Makro's reply21 Oct 2021, 09:50
Official
Good day Tersius,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall prioritize the matter and ensure that we resolve and relay urgent feedback directly to you.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Best regards,