YJ
Yuval J

1 reviews | Active since Nov 2009

16 Mar 2015, 03:10

Makro still has not changed my debit order account

A few months ago I have emailed Makro with a request to change my banking details and to call me to confirm on how it can be done.<br> <br> I am now using a different bank account and my Makro has not gone off in 3 months. Now they are trying to blacklist me. I would like to start paying again to Makro urgently or to settle my account completely and have it closed. I would require a complete account statement for all transactions including what interest I paid and penalties due to the money not going off my account for the last 4 months. This request cannot be denied by law I as a consumer have a right to receive this full complete statement.<br> <br> I would also like since it is not my fault for Makro to credit my account with anything taken off re. extra fees due to non-payment and I will settle my account. Otherwise it will have to go to the attorneys to handle.<br> <br> Please contact me on the phone number after 2PM any day I specified in the complaint. The 061... number. I hereby use this complaint as a notice and proof that I have tried to contact Makro regarding my account.<br> <br> And by the way it was my birthday 3 March and I still did not receive my R100 voucher.

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Replies (1)
Makro
Makro's reply16 Mar 2015, 09:54
Official
Hello yj12345,

We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare