1 reviews | Active since Nov 2009
Makro still has not changed my debit order account
A few months ago I have emailed Makro with a request to change my banking details and to call me to confirm on how it can be done.<br> <br> I am now using a different bank account and my Makro has not gone off in 3 months. Now they are trying to blacklist me. I would like to start paying again to Makro urgently or to settle my account completely and have it closed. I would require a complete account statement for all transactions including what interest I paid and penalties due to the money not going off my account for the last 4 months. This request cannot be denied by law I as a consumer have a right to receive this full complete statement.<br> <br> I would also like since it is not my fault for Makro to credit my account with anything taken off re. extra fees due to non-payment and I will settle my account. Otherwise it will have to go to the attorneys to handle.<br> <br> Please contact me on the phone number after 2PM any day I specified in the complaint. The 061... number. I hereby use this complaint as a notice and proof that I have tried to contact Makro regarding my account.<br> <br> And by the way it was my birthday 3 March and I still did not receive my R100 voucher.
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
