KH
Keanan H
1 reviews | Active since Jul 2020
24 Mar 2025, 12:28
Makro *****sters
Bunch of *****sters. They take your money and don’t deliver your product. When making contact with the call centre they play the blame game amongst each other. I ordered on the 10th of March, today is the 24th I still haven’t received my order.
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Replies (1)
Makro's replyOfficial
30 Mar 2025, 10:49Hi Keanan Heynes,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the missing order and the delay in receiving your refund.
Please rest assured that it is our priority to resolve your issue accurately and promptly.
We can assure you that we do not take such matters lightly.
We have reviewed the refund request, and a response will be provided to you as soon as we get feedback from the relevant department.
Please see the email that we have sent.
Once again, we apologize for the inconvenience you have faced and appreciate your patience and understanding in this matter.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the missing order and the delay in receiving your refund.
Please rest assured that it is our priority to resolve your issue accurately and promptly.
We can assure you that we do not take such matters lightly.
We have reviewed the refund request, and a response will be provided to you as soon as we get feedback from the relevant department.
Please see the email that we have sent.
Once again, we apologize for the inconvenience you have faced and appreciate your patience and understanding in this matter.
Best regards,
Makro's reply30 Mar 2025, 10:49
Official
Hi Keanan Heynes,
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the missing order and the delay in receiving your refund.
Please rest assured that it is our priority to resolve your issue accurately and promptly.
We can assure you that we do not take such matters lightly.
We have reviewed the refund request, and a response will be provided to you as soon as we get feedback from the relevant department.
Please see the email that we have sent.
Once again, we apologize for the inconvenience you have faced and appreciate your patience and understanding in this matter.
We're truly sorry to hear about your experience.
We understand your frustration and disappointment concerning the missing order and the delay in receiving your refund.
Please rest assured that it is our priority to resolve your issue accurately and promptly.
We can assure you that we do not take such matters lightly.
We have reviewed the refund request, and a response will be provided to you as soon as we get feedback from the relevant department.
Please see the email that we have sent.
Once again, we apologize for the inconvenience you have faced and appreciate your patience and understanding in this matter.
Best regards,