Makro - stay away no client service!

I bought my mom a 32\ Flatscreen Philips TV one year a month or two ago from Makro Centurion. It has a two year warranty, I added another two years from Makro to that. A few weeks ago the bottom half of the screen displayed whitish. It was taken to Makro in Edenvale. Ten days later they phoned to say it is ready. It was fetched but when it was switched it on it was exactly as before.<br> <br> I fetched the TV today and took it to Makro in Centurion. I told them that it was in for repairs and came back as it was, I BELIEVE THEY CANNOT FIX IT. I asked them to swop it for me. They refuse, it is up to the Philips as the TV is still in their two year warranty, the Makro warranty only kicks in after that expires. It has to go in THREE times for repairs before they will CONSIDER changing it.<br> <br> NEVER AGAIN! Makro has no clout to correct their suppliers on bad service and are unwilling to, it is ACCEPTABLE to them that a person will be WITHOUT their equipment THREE times before CONSIDERING to swop it.<br> <br> This NEVER happened to me at Hirsch's, they are always willing to swop a faulty product.<br> <br> Next time, if it is cheaper at Makro, STAY AWAY. Makro supports the supplier NOT YOU. You are alone.<br> "