Item: Makro
Rating: 1
Author: Melody D

Makro's replyOfficial

21 Aug 2025, 08:55

Hi Melody,

Thank you for reaching out to us.

We apologize for the service that you have received from us.

We will work hard to improve our services.

Should you need any further assistance please email us on ***.

We apologize for the inconvenience caused.

Regards,
Makro Social Media Team.

Best regards,

Makro's reply21 Aug 2025, 08:55

Official

Hi Melody,

Thank you for reaching out to us.

We apologize for the service that you have received from us.

We will work hard to improve our services.

Should you need any further assistance please email us on ***.

We apologize for the inconvenience caused.

Regards,
Makro Social Media Team.

Best regards,

MD

Melody D's updateReviewer Update

21 Aug 2025, 09:19

Hi Makro,

Selling counterfeit goods is *******, selling them to unaware customers and posing them as legitimate is even more concerning because its outright *****. Those are two ******** offences that have been committed against me by your organisation. You need to be reported for such conduct. *****ing from your customers.

I will also escalate the matter to the Stanley cup group because what you are doing amounts to reputational damage to their brand.

Please return my money and recall that stock.

MD

Melody D's update21 Aug 2025, 09:19

Reviewer Update

Hi Makro,

Selling counterfeit goods is *******, selling them to unaware customers and posing them as legitimate is even more concerning because its outright *****. Those are two ******** offences that have been committed against me by your organisation. You need to be reported for such conduct. *****ing from your customers.

I will also escalate the matter to the Stanley cup group because what you are doing amounts to reputational damage to their brand.

Please return my money and recall that stock.

Makro's replyOfficial

21 Aug 2025, 11:22

Hi Melody,

Thank you for keeping in touch with us.

Kindly provide us with your order number so that we can follow up for you.

Please advise if the product has been collected already or not.

Regards,
Makro Social Media Team.

Best regards,

Makro's reply21 Aug 2025, 11:22

Official

Hi Melody,

Thank you for keeping in touch with us.

Kindly provide us with your order number so that we can follow up for you.

Please advise if the product has been collected already or not.

Regards,
Makro Social Media Team.

Best regards,

MD

Melody D's updateReviewer Update

21 Aug 2025, 11:40

Good day,

My order number is OD***. The items have been collected and I have taken a picture of the items that were returned to the courier guy.

MD

Melody D's update21 Aug 2025, 11:40

Reviewer Update

Good day,

My order number is OD***. The items have been collected and I have taken a picture of the items that were returned to the courier guy.

Makro's replyOfficial

21 Aug 2025, 13:50

Hi Melody,

Thank you for keeping in touch with us.

The return request is currently in progress.

We are following up with returns team, with regards to your refund.

As soon as feedback is received, we will revert back to you.

We apologize for the inconvenience caused.

Regards,
Makro Social Media Team.

Best regards,

Makro's reply21 Aug 2025, 13:50

Official

Hi Melody,

Thank you for keeping in touch with us.

The return request is currently in progress.

We are following up with returns team, with regards to your refund.

As soon as feedback is received, we will revert back to you.

We apologize for the inconvenience caused.

Regards,
Makro Social Media Team.

Best regards,

Makro Stanely Cup ****