Makro staff doesnt understand their business!

Item: Makro
Rating: 1
Author: Nivash S

Makro is unable to provide me with a clear answer on the below query: “Hi there

As I understand the partnership between Makro and eBucks is coming to an end on 31/10/2020.

I do understand that this means eBucks cards will no longer be accepted as a method of payment, and the ability to earn eBucks will no longer apply.

However I would like to find out if previously purchased WiCode e-vouchers will still be eligible for use a Makro? These are the ones purchased on the eBucks site, and are sent to the clients cellphone, to be used at the till when paying for instore items at Makro.

Tx Nivash ***”

Helpful (0)

Replies (1)

Makro's replyOfficial

30 Oct 2020, 15:05

Good day Nivash,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply30 Oct 2020, 15:05

Official