Makro springfield pathetic service!!!!

Makro Springfield.

You service and staff are the worst in South Africa!!!! Understand that consumers are needed to create jobs for your incompentent staff! Im actually appauled at the ladies at the front desk who had a simple task of loading prices. Simple enough??? Not at all. The one lady is busy wasting time on the computer until I approach her... She then claims shes now on lunch but cant help me, however She takes my makro card anyway. I wait 10minutes, I have no problem with that. I then asked the lady for my card which She loses somewhere in the process of rushing to her lunch and claim i did Not have one. So how can i load prices without a card??? I emptied all my pockets to show them that I now do not have my card but now both ladies claim i dont have a card yet i had handed it to the one! So once again how do i go to load prices but no card??? Until i asked for management then only the other lady decided to help. Is it because by now i was so tired of the poor seevice that i started getting annoyed and frustrated or Is it because management Is now involved??? This is now the second incident iv had in 2 months here. Its the final straw. Iv come to the conclusion that makro who is part of the massmart group only wants your money! I also shop at game who is also part of the massmart group but how is it that their service is always sooo much more professional, superior and most importantly more delightful than that of Makro. This will be my final visit to Makro. I hope management sees This and fixes the problems and consumers are nomore fools to This store who frankly does not care!!!!