Makro Springfield park

Makro Springfield park- Pathetic service and dont care attitude from Customer Service It has been 1 month since I have taken my speakers bad as it was not working properly. I have logged a query 4 times on Hello Peter and up until today I have had no calls from the store manager as I requested. Initially when I took there, the supplier willingly said to Wendy to please change it for the customer. She refused to do that! From then I have been struggling to get my speakers back. Yesterday I called again and spoke to a tracy. She insisted I take the refund. Is this was retailers is about? They don’t care about the benefit of the company. Which customer care will insist to give a refund instead of replacing unless you want to get rid of the customer? If I take the refund, Will makro be liable for all my expenses and adjustments I made in my car to fit the speakers on? As it is, the amount of money I spend running up and down, phone calls. This is not on! If I do not get my replacement speakers by tomorrow, 10/05/2019, I will report this in every social media site as well as Consumer Watch. I am sick and tired of this!!!!

I want to speak to the STORE MANAGER WITH A SOLUTION BY 10/05/2019!!!!

Aatish Deokumar ********** 329