Makro Springfield - Online Order for Delivery

NO STARS!!!!!!!! I placed an order online on the 26th February 2019. The delivery date was 7th March 2019. I STILL HAVE NOT RECEIVED MY ORDER! On the 11th March, I emailed the online support address to enquire about the status of delivery. I received NO response form their online support. I then phoned them the same day but later in the afternoon to check what was going on. I was advised that they were "so shocked" because it was already invoiced yet I have not received my product. They advised I would definitely receive it on the 12th March. I waited until the afternoon as they would deliver before 5pm. I contacted them at 16:30 on 12th March as nothing has been delivered still. They advised it would be delivered on the 13th March! IT IS NOW THE 14TH MARCH AND I STILL HAVE NOT RECEIVED MY PRODUCT!!!!!!!!!! I contacted them them today (14th March). All they did was advise that it would be delivered either tomorrow, or latest Monday 18th March. I happened to find out that they haven't even contacted the courier company yet. I thought that maybe it could've been the courier company, but it turns out that Makro Springfield have shocking customer service and communication when it comes to online orders and delivering on time. It's a whole 7 days LATE and they haven't even contacted the courier company yet! SHOCKING!!! DO NOT ORDER ONLINE FROM MAKRO SPRINGFIELD!