Makro Springfield electronics department rude manager who needs to learn customer service skills from his brilliant staff

Good day. I would like to tell you about my experience today. I love shopping at Makro Springfield and for a while I was in search of a laptop. I always shop there and I love it there, the kind staff and the great specials. But sadly one Manager the Electronics Department wasn't taught any customer service and treated me very badly while his staff showed such care and great service. I bought a laptop on special and software for about R12600.00, I knew what I wanted and the specs so I was quick to choose and I didn't want to be long carrying this expensive laptop. So when I went to Makro I assumed they would say no stock, so I didn't prepare my debit card and transfer funds. I just recently added the app and not fami****. I was upping the wrong limit, the kind sales lady helped me up the right credit limit on my card. So I went to the till after transfer, declined. But then realized my limit wasn't for so much, I had to increase on my app and there was no network, so I was having difficulty. I was shocked and ignored the very rude man, im sure his uneducated as if he was, he would never treat any customer the way he treated me, i just ignored his taunts. I'm assuming he was the Manager as he rudely asked the cashier to take my goods and put it in the locker. I was shocked because his staff treated me so much better than he did, they even helped me up my credit limit so i could pay. I am a B.Com graduate Supply Chain and I.T. , i am a normal person and just finished wash my clothes and rushed to Makro and I was dressed in a normal t-shirt and jeans, i dont use brand names, its a waste of my money, so this fool assumed I had no money and was absolutely rude. The cashier burst out in laughter as my card finally approved my transaction, it must have been very embarrassing for this Manager. Sadly I did not get this fools name. But his staff and technician were so polite and helpful I think you need to get them to train him on customer services and how to treat customer. I love Makro but was totally disgusted with this man's behaviour, you should rather put him in a Department where he does not deal with any customers. He needs to learn to treat everyone where they dress up Normal or in a suit to respect all, I respect even the cleaners, his a very arrogant and rude person and he should not be dealing with any customers. If he likes I'm just down the road, I can teach him how he should treat a honest, paying customer and it should not matter the clothing they use be it brand or just plain t-shirts, he would be surprised to know the people in suits might not be able to buy one of his laptops but the one in a simple tshirt and jeans.might actually be able to buy a truckload of his laptops. Be wary of how you treat people. I was taught to respect all and im in the customer services industry myself. I'm still quite disgusted. His really bringing down Makro's good name. I may have not complained in the store, but this will surely catch his attention! Thank you.