Makro Springfield disappointing customer satisfaction

I went into makro on friday and purchased a table tennis board. I was promised dilivery on monday and so I took the day off from work to recieve this dilivery which never arrived without a call to even say apologies for not been able to make the dilivery today as promised. I then searched the store number on Googe and it takes you to some call center who say they can't assist you then give you the stores number. My call was dropped so I asked a friend of mine Chantal to call and the same happened until she went through and call seemed to be conveniently dropped twice because it was a few minutes before 4pm. Then when you finally go through the third time it says trading hours.

This was been a great disappointment in the service from Makro.

We as consumers spend a lot of money at makro and to recieve such terrible service is a great disappointment. Dont use us for our money and treat us this way.

Without us as consumers you have no store.

There are plenty of stores who carry what you do and consumers never have to return.

This service from such a huge store is horrible.