Makro - Springfield

I'm so ****ed off, makro springfield has got to be one of the worst stores I've ever purchased from.

After 2 to 3 months if not more running around trying to get this TV sorted out, it's still not sorted. After I complained on Hellopeter about them. They let a lady by the name of Viloshnee call me back, she offered me an android box which I did take, but did not open it because I do have an android box at home already. The purpose of me buying an android TV was for its features not for add ons and adjustments. She she can't help me, I must rather take it further because they are covered and they've got lawyers. There is no way u speak to a customer In that way. The issue of the sinotec TV not being compatible to the apps is not my fault. It's between the supplier and makro. Where do I fit in? An android box is not the solution, it's an add on. ITS FALSE ADVERTISING!!! how many more people are buying sinotec smart Tvs, yet it's not smart. I'll never buy from makro again. Poor poor service. (disappointed)