MAKRO SPOILED MY DAUGHTER'S CHRISTMAS

Makro online deserves a rating below ---0 and not even 1. Take my word for it and stay away from their online shopping. It is a nightmare!! They just don't care how they treat you as a consumer neither bothered to rectify what they have done wrong, and they react slower as a sloth. I bought a Christmas gift for my daughter and Makro send me the wrong item. It is now days after Christmas and my daughter is now without a gift thanks to Makro. As a pensioner I cannot afford to buy her a replacement gift and need to wait for the refund so that I can be able to buy her a new gift. I am not interested in doing business with them anymore and requested a refund. Although I explained to my daughter what happened the sadness was clearly reflected on her face. Shame on you Makro staff! We now in the new year and up to today my daughter is still without a Christmas gift. All emails send to Makro to try to speed up is a waste of time. They still need to collect the return parcel and still nothing happens. I'm still waiting for them. It is clear that Makro is the worst online shopping outlet. Do not disappoint yourself, rather stay away from them.