Makro specials are not honoured and their courier service is poor.

I purchased a microwave from Makro. The courier said he came to deliver and received no response. The delivery was then scheduled for today. I called the delivery agent to enquire when he would deliver. He advised after 17h00. I waited until after 17h00 and then called him again. He did not respond. In the interim, I received a message indicating that my order was cancelled due to 3 failed deliveries. There was an attempt to deliver 3 x. I invited Makro to check the Google location of the purported delivery. I find it strange that they are unwilling to do so. I have recordings of my discussion with the courier driver, in which I asked where he was and when he would deliver. I find it strange that he could not deliver and there is no record of a call to my phone when he alleged to have delivered. There is clearly a fault on the part of Makro or the courier. It is interesting that no collection option was offered, given that the courier failed to deliver. I believe it is a question of refusing to honour the price tendered in accordance with the applicable specials.