Makro specials

<p>My wife and I was delighted when we saw the sun lounger we been looking for at Makro marked down from R4000 to R19999. We yesterday morning to go buy it and as soon as i got home, started to assembly.</p> <p> </p> <p>About a hour and a half into assembly i got to the seat bit and to my disgust it didnt line up at all and no way that this could have passed a QC process.</p> <p> </p> <p>I phoned Makro today expecting them to apologise and as it wasnt my mistake pick the default item up and deliver a new one. No instead i am expected to drive on my petrol and time to take back a item that is defected and sold to me. This is a big box that isnt easy to handle and now that it has been opened its even more difficult. Has makro gone that Big that they just dont care......is the item half price becuase of the quality?</p> <p> </p> <p> </p>