Makro South Africa has poor customer service

I bought a blender in October 3 2022, upon delivery I opened it to test the product. It worked once then suddenly the blender wasn't working anymore. I went online to log a return for repairs. Then they collected the faulty blender. It was sent back for repairs to Royal Homeware, the blender motor was fixed then despatched back to me via Courier Guy. I received the blender back from the supplier only to find out it would faulty again with the same issue. Logged another return in December 2022 of it to be declined without reason none whatsoever. This is a clear indication that the product from Makro is of poor quality. I will never again buy anything from Makro because they have poor after sales for returns