1 reviews | Active since Jan 2014
Makro Silverlakes is fantastic
Makro Silverlakes is not my closest store, but I have gone there a few times this year after having really bad experiences elsewhere and this store was fantastic. On Saturday we wanted to head to Makro to buy a fridge, and I decided to call first to confirm that there is stock and that they can deliver. After being first in line on the phone for nearly 15 minutes with Makro Wonderboom, I decided to call Silverlakes and they answered almost immediately. At the store, we were assisted by friendly knowledgeable staff and the delivery was arranged for Monday at a time the suits us. With the Black Monday protests, I figured that they will phone to reschedule the delivery for Tuesday, but we were so surprised when they called to say that they are on their way. I have dealt with a few companies on days of protests and every single one had an excuse not to deliver. Thanks for this outstanding customer service. It seems like I will be traveling the extra distance to Silverlakes in the future.
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
We are pleased to hear that our staff members are doing a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
We are pleased to hear that our staff members are doing a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
