Makro Silverlakes is a Joke

I went to makro silverlakes to fill up my 4kg gas bottles yesterday and arrived there at 5.30pm and was turned down assistance. The store closes at 6pm and there were about 4 customers in the line... the person that fills the cylinders refused to accept the cylinder said that he will reach home too late and that's it's too busy we should leave our cylinder and collect another time as if petrol grows on trees. Now mind you this would not have ****ed me off this much but previously I went to makro at 5 to 6 in the evening and the gentleman accepted the cylinder and even said I dont need to go into the store to pay he would be fine if we paid him there.

I went into the store and was assisted by a man that put me in touch with Albert the manager for the gas section. I ask him how is it possible for the store to turn away customers that are infront of them and even ask them to take their business to another place he said that there are many cylinders that need to be filled so I said there are 4 people in the line he said no there are people whose cylinders we need to fill as they are going to come to pick up... so now my question to Albert and Makro is why aren't these cylinders filled when it isnt busy? The clients are coming to fetch them sl why would you make them wait after they left the cylinder with you? What kind of customer service do you provide clients that you turn them away and ask them to go to another place with their business? What happens to people that work and can only reach at store at 5.30pm and need to fill gas in winter in gauteng?

Guess what they dont care about the customer that's how I felt... really pathetic service