Makro Silverlake

Bad telephonic service, I made an online order on the 25th of July and they called for delivery on the 28th(july 2020) but arranged with personnel to deliver on the 29th. 30th I called because I got no correspondence on the 29th about the delivery, I was put through from pillar to post, had my called hanged up in my ear, personnel talk to each other whilst on the phone with me, no one took my seriously. Anna took 1h30 minutes to "get back to me" (mind you I called her not the other way around) 3rd of August they delivered, but I called them 2 hours after because the filter cap was leaking and Rhulani said she'll get back to me but as expected, she didn't, the fourth I called again and after being put through time and time again, had a few personnel promise to "call me back", I got to Thabo who arranged for a pick up and exchange on the 5th of August, two days later still nothing, when I called had personnel tell me he had a few customers and he'll attend to me after after two minutes. He called an hour later to tell me that my machine was delivered when I specifically told him the problem is the machine that WAS delivered.