MAKRO SILVER LAKES & ONLINE TERRIBLE !

I had the worst in-shop and on-line experience at Makro silver lakes .

I went to Makro silverlakes on Sat 17Nov to get drinks for my 50th (an pretty imprtant milestone) . On getting to the tills , power went off , and there where NO generators . So we had to leave the trolly . - 2 hours lost. I then went on line and ordered the same ( ETA promised 3-5 days) . By Thursday , I follows up , and confusion reigned for the Thursday and friday (black friday) . To cut a long story short -No manager where available , staff did not know how to resolve my non delivery problem .. and to top off a really bad day ( from 8h00- 15:00 of complaining) they gave me a XL teashirt! We still have ot been refunded our delivery costs that we paid on line !