IR
Ian R
1 reviews | Active since Sept 2019
30 Nov 2021, 18:17
Makro Silver Lakes
Waited in all day for a delivery, nothing. Phoned customer service who promised call me back, nothing. Service is appalling.
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Replies (1)
Makro's replyOfficial
01 Dec 2021, 11:57Good day Ian,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed internally alongside our respective store personnel on the delivery of your purchased goods, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed internally alongside our respective store personnel on the delivery of your purchased goods, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply01 Dec 2021, 11:57
Official
Good day Ian,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed internally alongside our respective store personnel on the delivery of your purchased goods, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed internally alongside our respective store personnel on the delivery of your purchased goods, We shall thereafter relay back to you with concrete feedback shortly.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team