1 reviews | Active since Nov 2024
Makro should issue a statement informing all khayelitsha residents that they can't offer the services to khayelitsha because it's a high-risk area .
Buying online with Makro is very easy but now the issue that I have I bought a microwave online which was delivered on the 29th of October 2024 , on the 01/11/2024 I called Makro customer service to inform them that the microwave I have bought some of the buttons don't work I was the advised by the customer agent to log on my Makro profile app and write my complaint of which I did I , on the 5th of November 2024 I received an email from Leora Jansen asking me to take pictures of the item and the box and send it to him , I then received three calls from different drivers that will do the pickup all three of them they refuse to come to khayelitsha because it's a high-risk area for them but the issue that I have courier company which is wumdrop that is under Makro drivers are able to do a delivery khayelitsha it's not a high-risk area , that I want a refund Makro drivers can't come to khayelitsha and I'm now stuck with a microwave that is not working and no one is will to assist me with this matter I'm told I need to wait until the can find a driver that can come and pick up this item , I promise myself I will never buy at makro cape gate store.
