KH
Kevin H

1 reviews | Active since Jun 2020

22 Dec 2022, 17:10

MAKRO SHOCKING SERVICE

I placed an online order with MAKRO on 7 December 2022, Makro Kolannade was identified as the store that would be handling my order.

To date I have not received it.

I made numerous calls to Makro National number and was promised the store would contact me or send the track and trace number for my order. I still have not received anything.

This is bad service, the item was meant to be a Christmas present for my 8 year old daughter. I’m so disappointed as I thought it wouldn’t take this long, Christmas ruined.

Kind regards

Kevin

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Replies (1)
KH
Kevin H's update26 Dec 2022, 11:07
Reviewer Update
Good day

I ended up driving to the store to collect... even though I received an email stating that my order was handed over to the courier, I found it at the store. Had I not collected, which was a huge inconvenience, I would have not received the order on time.